Sailing the five Cs – managing enterprise counterparty credit risk in a post-crunch world

By Dan Reid, Triple Point Technology. There are any number of reasons why firms should take enterprise counterparty risk seriously and manage it appropriately. A perceived failure will start investors, rating agencies and counterparties questioning an organisation’s business processes and corporate governance procedures. The merest whiff of a rumour of default on a margin call, …

May 20, 2010 | Triple Point Technology

By Dan Reid,
Triple Point Technology.

There are any number of reasons why firms should take enterprise counterparty risk seriously and manage it appropriately. A perceived failure will start investors, rating agencies and counterparties questioning an organisation’s business processes and corporate governance procedures. The merest whiff of a rumour of default on a margin call, or over-exposure to a downgraded counterparty will start the wolf pack circling.

Failure to manage credit risk across the entire company can put organisations on a collision course with a market that has shown little forgiveness for both real and perceived missteps and regulators demanding greater transparency. It means that business decisions are being made on incomplete or inaccurate data. It severely blinkers a firm’s vision of the future and hampers its ability to move forward. And, at a time when cash is king, it can have a very deleterious effect on liquidity.

Constellation – a firm with a previously strong reputation for sophisticated risk management – knows all about credit risk failure. In August 2008 the power producer shocked investors when it revealed that it had made an accounting error and underestimated its potential liabilities in case of a ratings downgrade. Both Standard & Poor’s and Fitch Ratings swiftly downgraded Constellation’s credit. Constellation was perceived to be at risk due to its size and apparent dependence on multiple lines of credit from various banks that were, at the time, either wobbly or are going under.

Despite Constellation’s efforts to reassure investors of its excess liquidity, good balance sheet and solid commodities-trading business, it got caught up in the spokes of Lehman Brothers’ death spiral. Over three days in September 2008, Constellation’s stock lost nearly 60 per cent of its value as it was dragged into a world of plummeting share prices and eventual sell-offs.

And yet, post Constellation, post credit crunch, even post Enron, when we know that the wrong numbers can do untold damage, many companies are still using a simple spreadsheet as a barrierbetween them and potential ruin. Instead of managing credit risk in a holistic fashion, based on consolidated, auditable data from across the organisation, businesses rely on error-prone processes that perpetuate the stove-piping of data sets.

Worryingly, a recent CommodityPoint survey sponsored by Triple Point Technology, which questioned energy and commodity executives, discovered that 70 per cent of companies are using spreadsheets or internally assembled systems to manage counterparty credit risk. A further 60 per cent of the companies surveyed felt the need to upgrade their credit risk systems to manage counterparty risk effectively in the current business environment.

If companies do not wish to follow in the footsteps of Constellation, Lehman and Enron, they must grasp the central tenets of credit risk management, what we call the five Cs: counterparty, contract, collateral, concentrations and credit analytics.


In the current climate of the financial meltdown, antiterrorism and ratings downgrades there are increasing internal and external pressures to understand and evaluate counterparties. Regulations such as Know your Customer (KYC), Enhanced Due Diligence (EDD) and Anti-Money Laundering (AML) are regulatory attempts to enforce consistent comprehensive counterparty assessments and documentation.

Internal pressures such as credit policies and counterparty onboarding, scoring and credit limit setting processes are also being revamped and extended.

In an interconnected series of markets, a firm’s reputation is only as good as that of its counterparty. And so, it must have a comprehensive view of all its relationships in order to understand its own financial and operational health. But creating a comprehensive risk profile requires the capture and management of significant data points for each counterparty

This is rarely straightforward: physical and financial exposure, joint ventures, parent-child relationships, multiple business units, and diverse geographical divisions must all be navigated – not to mention exposure to lines of credit that create a whole new layer of exposure. Added to which is the due diligence and scoring of a potential counterparty’s financial health that is required.

It has become clear that organisations should not rely solely on third-party evaluations of counterparties. One of the more interesting consequences of the credit crunch is that it has highlighted the relationship between rating agencies and the firms they were assessing. A triple-A-rated party is no longer a solid-gold guarantee. Indeed, all three major credit ratings agencies gave Lehman at least an A rating right until the day the firm filed for bankruptcy. Nor are auditors to be relied on without due diligence – after all, Bernie Madoff was audited for years while running the world’s biggest and possibly most damaging Ponzi scheme.

Collating and managing all this information, and applying custom scoring techniques, is critical for any organization that wishes to protect itself from defaulting counterparties.


Getting contract administration wrong can have a potentially catastrophic effect. More often than not hugely complex paper-based contracts are signed, sealed, and then forgotten about. Contract administration is a time-consuming, manual process often fragmented across multiple business units. And that is the problem. If treasury and legal do not have visibility of a contract’s terms, how can a trader be expected to know about clauses buried in a contract that’s been filed away for ten or 15 years that might affect his or her trading decisions? Time and time again no one knows the specifics of a contract until there is a problem. And then, when a counterparty suddenly does not make a margin call, everyone runs around in a blind panic to find the contract and discover what it actually says.

Inadequate management also raises the possibility of a contract containing inaccuracies, missing a key renewal date or inadvertently oversetting an earlier version. An enterprise-wide agreement becomes a series of potentially contradictory piecemeal arrangements. Assumed contractual certainties become legal black holes in reality. Margin receipts go down, while costs for debt recovery go up.

All this puts huge strains on contract management which can be made a lot easier through the deployment of a single centralized system. With digitized contracts the key terms can be extracted and displayed on screen so that all departments have a consolidated view of contractual requirements on an ongoing basis. Decisions can be taken from a position of knowledge so if something does go wrong, companies know exactly where they stand.


In the last eight years, the number of collateral agreements worldwide has grown from 12,000 to 150,000, with the total value ballooning from $200 billion to $2 trillion. But a lack of automation – and integration with contract management systems – means that tracking these deals is inevitably prone to error and duplication. It is not surprising therefore, that the result is more often than not an inaccurate view of a firm’s liquidity, exposure and opportunity costs.

When that view is inaccurate, it is also expensive. Organizations are not getting value from their contracts: many are leaving money on the table by not making margin calls in an opportune fashion – and on occasion not making them at all. In addition, delays in collateral receipts, the inability to make timely collections on outstanding payments and lengthy disputes in need of rapid resolution all have a negative impact on cash flow. And, unable to forecast expected or potential calls from counterparties accurately, firms find their trading mitigation strategies are less effective; their ability to access lower cost capital is compromised and they face both over-collateralization and carry costs.

In other words, inadequate management of collateral agreements simply adds to the risk and cost of doing business, putting liquidity in jeopardy.


Once a counterparty has been assessed and scored, a contract set up and monitored, and a collateral agreement put in place, a firm may still find itself over-exposed, for example to a specific commodity such as US power. To protect themselves against undesired levels of exposure, companies need the ability to assess their cash, forward, current and potential exposure on a portfolio-wide basis, and manage credit risk concentrations by commodity, deal type, industry sector, credit rating or country as necessary.

This requires them to have the appropriate tools in place to slice and dice a portfolio and highlight netting opportunities that will reduce both risk and unnecessary margin payments. Without the right systems however, the questions that need to be asked in order to produce this information can often take hours, if not days, to answer – making it all but impossible to align a firm’s actual risk profile with its intended risk appetite.

Credit analytics

With the first four Cs in place, credit analytics is the cherry on the top of the cake. It enables firms to run stress scenarios and what if simulations to calculate potential future exposure (PFE) and Credit Value at Risk (CVaR) . Combining market price movement and rating migration, it enables firms to take action by creating a hedge or diversifying strategy. They can also state within a given confidence level what cash flow will be, adjusted for risk.

The credit crunch and ensuing financial crisis have proved that many of the basic risk analysis and risk measurement techniques are not adequate and companies need access more forward looking information.

Credit analytics does just that. It provides a consistent framework to forecast, evaluate, and respond to future credit events.


As Patrick Reams of Utilipoint puts it: “In this market of hypersensitive nerves and sweaty palms, perception is everything. If a company’s counterparties think it’s at risk (even if it’s not) then it’s going to have a hard time maintaining business. Trading partners will pull back and want to limit their exposure to it. The firm becomes a trading leper and can’t stay in business.”

When credit is critical and liquidity hard to come by, then cash flow, margins, loss avoidance and reduced exposure all take on renewed significance. Spreadsheets may give a sense of security, but it is a false one: such a critical function as credit risk management cannot be left to generic applications, whose limitations have become all too painfully clear.

Every business operation needs to be re-aligned around risk and risk management. Many organisations have already invested in managing market risks, through the deployment of ETRM or specialist commodity trading platforms. They now need to protect that investment with fully integrated enterprise systems that manage all aspects of credit risk with automation, accuracy and auditability. Failure to do so means failure to manage the five Cs. And that, in turn, is failure to manage the business.



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