5 Top Tips for Leveraging Centralised SaaS Platforms and Hybrid Integration Models
It is not easy to be the Head of Operations or Chief Operating Officer at a Bank or Financial Institution today. Nor has it ever been, especially when you think that 20 years ago, we were still using cheques and fax to facilitate payments. So much has changed since then – add-ons and layers upon
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Editorial Team
- February 4, 2022
- 2 minutes
It is not easy to be the Head of Operations or Chief Operating Officer at a Bank or Financial Institution today. Nor has it ever been, especially when you think that 20 years ago, we were still using cheques and fax to facilitate payments. So much has changed since then – add-ons and layers upon layers of new functionality adding complexity into our operational systems.
At a time where a multitude of ‘change requests ‘are hitting desks, it is vital for decision-makers to take a step back and ask critical questions before they build, partner or buy anything;
- How old are my legacy systems, and how are they impacting operational efficiency?
- Are they able to inter-operate between themselves and with new payment rails?
- What is the potential for scalability?
- What is the big picture and the optimum long-term strategy for digital payments
transformation? - What are the new regulatory priorities, and how are they driving domestic and
international payments?
The next two years will be critical, and ultimately, there will be some winners who are quick to adopt modernisation and those that risk attrition by being laggards. Ignoring the need for change is no longer an option where the ability to ‘connect, control, compete and comply’ is table-stakes.
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