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Batopin: Auriga to manage Belgium’s new nationwide ATM network

Auriga today announced a ground-breaking new agreement to provide a complete ATM as a service solution to create and run a new shared state of the art ATM infrastructure for Belgium’s four largest retail banks.

The initiative is called Batopin (Belgian ATM Optimization Initiative), which is supported by Belfius, BNP Paribas Fortis, ING and KBC, and aims at providing 95% of Belgians access to a modern ATM service within five kilometres of their home or business.

"We’re responding to how our customers want easy access to cash," says Kris De Ryck, CEO at Batopin. "By partnering with Auriga who have unrivalled deep expertise and knowledge in next generation ATMs, we can optimise Batopin’s internal operations and minimize the total cost of ownership while ensuring our banks’ consumers remain delighted with their self-service experience."

To help achieve the goals for Batopin, Auriga will be providing complete end-to-end management of the new ATM network including software development and management, maintenance, security and other managed services.

This includes comprehensive monitoring of the ATMs, transaction processing, cash management and asset management. To protect the new ATM network, there will be an advanced state-of-the-art ATM security solution as well as a full incident management system.

"Batopin is a hugely significant initiative that sets a high standard for how European banks can answer customer demands for access to self-service banking," says Vincenzo Fiore, CEO at Auriga. "We’re proud to be a key partner in helping to realise this project and deliver a truly 21st century ATM infrastructure that’s designed to maximise how banks can deliver value and service excellence innovations for today and well into the future."

Batopin’s new ATM infrastructure will run on a single software platform based on Auriga’s multivendor integrated ATM acquiring solution called Auriga WinWebServer (WWS).

This will take advantage of Auriga’s unique cloud-based concept for managing all channels consistently and with minimal effort, regardless of the manufacturer of the ATM or self-service device.

As result, Batopin will be able to replace existing machines with the latest network neutral self-service machines, and fully leverage how Auriga WWS can enable the development of new revenue generating services alongside traditional cash withdrawal and deposit services.