2019 UK banking customer survey
Banks need to keep up with fast-changing customer demands to provide a seamless customer-experience. But what do customers really demand from their banks? And how can banks meet those demands? We asked more than 2000 UK banking customers consumers what they think about their banks, what their favourite access channels are, and which services they
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Editorial Team
- August 22, 2019
- 1 minute
Banks need to keep up with fast-changing customer demands to provide a seamless customer-experience. But what do customers really demand from their banks? And how can banks meet those demands?
We asked more than 2000 UK banking customers consumers what they think about their banks, what their favourite access channels are, and which services they use most frequently. Download the survey to learn how Brits feel about banking security and the shift to online and mobile banking.
 
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