OutSystems today announced the Early Access Program for OutSystems Insights, a new low-code solution that answers the business questions around application usage, engagement, and customer satisfaction.
The first solution of its kind, OutSystems Insights gives organisations that are moving at the increased speed afforded by low-code the visibility and decision support they need to continuously improve and prioritise current and future application development efforts. OutSystems Insights continuously gathers vital performance metrics, such as contextual usage trends and patterns, engagement, and user satisfaction levels, along with real-time feedback, across the entire portfolio of applications.
“Agile development teams need to make iterative updates to applications, often weekly, based on feedback from many sources,” said OutSystems CEO Paulo Rosado. “OutSystems Insights is a revolutionary way to take release-by-release success and value metrics and quickly make informed decisions for those updates that best align with the organisation’s business priorities and IT resources.”
In early testing, OutSystems Insights actively monitored more than 150 live applications. Customers using Insights quickly began gathering meaningful data across their application portfolio. And Insights dashboards provided at-a-glance updates, detailed trends, and information for quick analysis and planning.
Randstad CIO Goncalo Vilhena commented on their experience using OutSystems Insights in early testing. “With OutSystems Insights we had real-time feedback in the first 48 hours, and we were able to take action and make impactful changes to our applications,” said Vilhena.
With quantifiable data highlighting the impacts of applications and systems, CXOs can better communicate the value IT brings to the organisation. OutSystems Insights helps customers understand which systems offer the most value to both the user and the business, helps IT prioritise valuable resources, and ultimately, makes IT and the business more successful.
This announcement delivers on CEO Paulo Rosado’s promise of R&D innovation, which was detailed in this recent blog article outlining his plans for the company’s $360M funding round from investors KKR and Goldman Sachs.
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