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NewVoiceMedia wins 2018 Stevie® Award for sales and customer service

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has won a 2018 Stevie Award for Sales and Customer Service. The company claimed the Silver ‘Contact Centre Solution – New’ award, in the 12th annual Stevie Awards for Sales and Customer Service.

The Stevie Awards for Sales and Customer Service are the world’s top honours for customer service, contact centre, business development and sales professionals. More than 2,500 nominations from organisations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialised judging committees.

“All of our Stevie Award winners should be proud of their achievements”, said Stevie Awards president Michael Gallagher. “Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition”.

NVM’s global cloud telephony platform is an intelligent, multi-tenant contact centre and inside sales solution that joins up all communications channels and plugs straight into an organisation’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.

“We are delighted to receive this recognition from the Stevie Awards”, says John Eng, Chief Marketing Officer at NewVoiceMedia. “The award-winning NewVoiceMedia cloud contact centre platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience”.