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Halifax Head Office

Second Floor G Mill, Dean Clough
Halifax
GB

Solihull Office

2500 The Crescent,Birmingham Business Park
Solihull
GB

Guildford Office

1st Floor,20 Nugent Road, Surrey Research Park
Guildford
GB

Dublin Office

87 Merrion Square South
Dublin
IE

India Office

5th Floor,Golf View, Corporate Tower A, Sector Road, Sector 42, Gurgaon, 122002, Haryana
Gurgaon
IN

South Africa Office

Sandown Mews West,88 Stella Road
Sandton
ZA

Kenya Office

1st Floor,Concert House, Wood Avenue, PO Box 10023
Nairobi
KE

Melbourne Office

Suite 2, Level 3, 293 Camberwell Rd
Camberwell
AU

Sydney Office

Level 14,Lumley House, 309 Kent Street
Sydney
AU

New Zealand Office

Level 4,Equitable House, 57 Symonds Street
Auckland
NZ

USA Office

6465 S. Greenwood Plaza Blvd,Suite 170
Centennial
CO
US

Telephone

07476383407

Contact

Alex Williams
[email protected]
Back to all SSP Limited announcements

Ageas becomes third insurer to adopt SSP’s live integrated web chat service

SSP today announces that Ageas has become the third leading insurer to go live with the Polaris imarket live-chat service on its commercial e-trade platform. This follows hot on the heels of the addition of AXA to the live-chat panel last month, and the launch with Allianz Insurance earlier this year. A number of other insurers are due to implement it shortly.

SSP’s brokers can use the integrated web chat functionality to communicate in real-time with underwriters at the three insurers at any stage of the buying process without leaving the SSP application. Being able to obtain answers quickly and easily to questions about products and rates encourages brokers to continue placing business through the e-trade channel.

With integrated e-trading, client information is keyed in once, removing the errors and omissions that occur when data is re-keyed several times, as well as providing significant time and efficiency savings. The addition of a third insurer to the panel means SSP’s brokers will benefit from even greater efficiencies, freeing further time for them to focus on their customers’ needs.

Ron Atkinson, Distribution Director at SSP said: “I am delighted to welcome Ageas as the latest leading insurer to join our live-chat platform. The expansion of our panel is testament to SSP’s revitalised approach and commitment to the commercial lines market, and our drive to increase adoption of commercial e-trading.”

Cathy Taylor, Head of Commercial Underwriting and Operations at Ageas said: “We are continually looking to review and refine the e-trading service Ageas provides to brokers. Enabling brokers to communicate with us through this integrated web chat functionality makes it easier for them to do business with us and meet consumer demands for a speedy service.”