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Target Group hires Richard Gregory as Chief Data Officer

Target Group, the business process outsourcing and operational transformation provider, has announced the appointment of Richard Gregory as the company’s Chief Data Officer (CDO). Richard’s role will be to lead the further development and delivery of Target Group’s overall data strategy. The move continues to drive forward its position as a leading global insight led business.

Having held senior leadership positions at some of the world’s largest organisations such as AB Inbev, Nokia, Whitbread and most recently Nationwide as the Group’s Head of Information Management, Richard is a respected authority in this field and brings with him a wealth of experience within strategic information management and a proven record for delivery. Richard will report into Co-Group CEO Ian Larkin.

Commenting on his appointment, Richard Gregory said: “This is an exciting time to be joining Target Group. I’ve been hugely impressed with the culture and the scale of the organisation. Since its acquisition by Tech Mahindra last year, it has evolved and further established itself as a major player in the UK financial services marketplace and beyond. Now, more than ever, it has the scale and expertise to be able to deliver complex transformation and outsourcing programmes.”

Gregory continues: “Addressing how to harness the power of data is a major catalyst for change in financial services at the moment, not least due to cost pressures driving the need for more efficient operations. With legislation such as GDPR on the horizon, coupled with the advancement in Big Data, there is a real opportunity for Target to support our clients through the undoubted power of data and forge better customer relationships as a result.”

Ian Larkin, Co-Group CEO at Target Group, adds: “Data is a critical topic in the financial services sector and there are significant risks and opportunities being created by the combination of regulatory change and technological innovation. In Richard, we have one of the best people in the market and look forward to him bringing his wealth of knowledge and experience to help drive our capabilities forward and deliver crucial insight and support to our clients.”

Target Group is a leading provider of Business Process Outsourcing (BPO) and operational transformation for over 50 major financial institutions across the globe, including clients such as Goldman Sachs, Morgan Stanley, Credit Suisse, RBS, Barclays and Shawbrook Bank.

Our leading fintech platform manages assets in excess of £25 billion, enabling our clients to automate complex critical processing, servicing and administration of loans, as well as savings and investments.  We deliver competitive advantage and enable scalable growth - alongside BPO and software solutions, Target leverages deep domain expertise to advise on process improvement, due diligence, and regulatory compliance.

Target systems currently process over 19 million accounts and collect £3billion of direct debit payments each year on behalf of both private and public sector clients.