Innovation was one of the key reasons Guaranty Bank chose FIS for this multi-year agreement, which replaces a decades-long relationship with another provider. FIS will deploy a new core platform for the bank and streamline many of Guaranty Bank’s processes by integrating the bank’s third-party systems, resulting in improved operational efficiency and cost effectiveness. Greater servicing efficiency will give the bank the ability to focus on creating a sales culture that aligns with current and future market trends.
FIS also will provide Guaranty Bank and its customers an advanced array of personal banking capabilities – online account opening, bill pay, text alerts and more – through its market-leading, integrated digital solution suite, which encompasses online, tablet and mobile. New mobile options will allow the bank to extend offers to customers and enable enrollment of new services via the mobile channel – enabling the bank to monetize its mobile channel for the first time.
“Guaranty Bank is built on the promise of making banking easy for its customers,” said Anthony Jabbour, EVP, North American Financial Institutions, FIS. “Making banking easy involves not only innovative and functionally-rich technologies but the expertise to bring them together in a way that delivers a seamless and personalized experience for the customer. We’re pleased that the bank recognized FIS as the partner that can help them deliver on that promise.”
“After extensive research, FIS’ integrated banking services stood out as our best option to meet the needs of our customers as well as achieve our objectives,” said Doug Levy, CEO and President, Guaranty Bank. “Many of our customers are mobile users and FIS’ ability to help us capitalize on that stood out.”
Family owned for four generations, Guaranty Bank is headquartered in Milwaukee and operates more than 160 offices across Wisconsin, Illinois, Michigan, Minnesota and Georgia.