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MBank Selects PhoenixEFE® Enterprise Solution

Institution Seeks to Streamline Operations and Leverage Integration to Improve Customer Experience

Harland Financial Solutions announced that its PhoenixEFE® enterprise solution has been chosen by MBank, based in Gresham, Oregon. PhoenixEFE is an integrated enterprise software platform that brings together Harland Financial Solutions' real-time core processing solution with the company's market-leading specialized applications. Its capabilities span the functions of the financial institution's entire enterprise.

In addition to PhoenixEFE Core, the bank has purchased numerous integrated solutions, including Cavion® Internet Banking, Cavion Mobile Banking, Cavion Bill Pay, ActiveView™ Content Management, ActiveView Item Processing, ActiveView Merchant Capture, Electronic Funds Transfer services and FMS financial accounting solutions.

As an existing Harland Financial Solutions client who currently uses LaserPro®, DepositPro® and EZTeller®, MBank plans to leverage efficiencies afforded by vendor consolidation, as well as improved integration among its retail, self-service, lending, account opening and back-office solutions to improve service levels and the customer experience. The institution also expects to benefit from the ability to offer more sophisticated products and services. MBank cited the Microsoft®-centric technology in PhoenixEFE as a key reason for selecting the solution.

"In today's challenging banking environment, we must take advantage of every opportunity to refine efficiency, improve service and offer cutting-edge products," said Peter Battistel, director of operations & technology of MBank. "By dealing with a single solutions partner like Harland Financial Solutions, we will spend less time and money on vendor management and integration issues, and more time developing innovative products and services for our customers. The ability for PhoenixEFE to integrate with Microsoft Outlook® and to leverage single sign-on via Active Directory is another way for us to improve efficiency. We expect every facet of our organization – from our customers to the front line and the back office – to benefit from this streamlining."

"The objectives of MBank exemplify our extended financial enterprise strategy," said Tom Berdan, vice president of product management at Harland Financial Solutions. "Deploying core processing technology in conjunction with integrated, specialized solutions from one provider helps financial institutions focus on providing better service and building relationships instead of managing technology. We look forward to helping MBank achieve its goals."