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SunGard Links to Billtrust’s CompleteBilling Service to Help Deliver Holistic Credit, Collections and Settlement

SunGard’s AvantGard Receivables (GETPAID) is now linked to the Billtrust CompleteBilling platform to offer joint customers a more streamlined approach to the order-to-cash cycle. This offering delivers businesses a solution from invoice creation and delivery to automated credit, collections and dispute resolution to electronic invoice presentment and payment (EIPP), including auto-cash processing.

Corporations are commonly challenged by the high costs, inefficiencies and inaccuracies associated with the billing process. These difficulties can be overcome by leveraging an integrated order-to-cash platform, yet many companies are unable to achieve a straight-through process due to disparate systems. The connection between AvantGard GETPAID and Billtrust helps mitigate this challenge by providing linkage between their billing service (Billtrust CompleteBilling) directly into their core collections system (AvantGard GETPAID).

With the growth of electronic billing, the linkage with Billtrust’s EIPP portal to AvantGard GETPAID helps accounts receivable managers obtain real-time access to important invoice transaction information, including payments made and transactions disputed.

Ray Sims, director of national credit, Roofing Supply Group (RSG), said, “RSG is continually focused on finding new ways of driving improvements in the accounts receivable process. By connecting Billtrust with AvantGard GETPAID, we linked the process of invoice presentment and payment together with collections. This functionality is helping improve productivity rates and helping us deliver enhanced service to our customers.” Sims continued, “At the end of the day, it is all about efficiency, and that is what this integration provides to our organization.”

Billtrust chief executive officer and president Flint Lane said, “We are pleased to work with SunGard to offer a seamless solution that enhances collections and settlement. Putting a billing strategy into place that integrates the presentment and payment of bills with a web-based collection system like AvantGard GETPAID is a great option for corporations that are looking for ways to help reduce bad debt and drive down operational costs.”

Jim Mangano, senior vice president of receivables solutions, SunGard’s AvantGard business unit, said, “SunGard’s ability to connect to Billtrust is part of a larger strategy to offer connectivity across the trade receivables ecosystem, consisting of credit data providers, agencies, banks and customers. Providing a link from AvantGard GETPAID to a complete billing solution such as Billtrust helps eliminate the time and costs associated with collections staff performing administrative tasks, such as answering account inquiries or having to go outside of the core credit and collections system to retrieve copies of an original invoice.”