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Halyk Bank, Kazakhstan selects CR2’s BankWorld Multichannel solution

CR2, a global provider of multi-channel banking software solutions and Halyk Bank the largest retail bank in Kazakhstan, have today announced that the bank has selected BankWorld, CR2’s industry leading multichannel self-service solution. Halyk has chosen BankWorld to manage the banks entire self service channels including ATM, Internet, Kiosk and mobile.

Halyk Bank recent winner of The Banker’s, “Best Retail Bank in Central Asia” has almost 6 million customers throughout the Republic of Kazakhstan. The banks decision to adopt BankWorld across all channels will greatly enhance its channel offering and provide customers with a unique and personalised self service banking experience. “We selected BankWorld following an extensive review of the market, comments Alibek Junisbayev, Managing Director, Halyk Bank. CR2’s leading solution enables us for the first time to deliver personalised products and services to customers across all channels. This will open up opportunities for efficient cross-selling whilst dramatically increasing customer satisfaction through personalised functionalities and services.”

“Halyk Bank is CR2’s first customer in Kazakhstan and the largest retail bank in the republic, said Ivan Van Bladel, Regional Manager, CR2. We welcome Halyk Bank to our customer base and view our new partnership as evidence of the significant potential that exists for CR2’s BankWorld in Kazakhstan and the Central Asian region.”

“BankWorld’s innovative features and unified self service platform impressed us most,” said Marat Satubaldin, Deputy Chairman, Halyk Bank, Kazakhstan. “The solution’s ability to easily create products and rapidly deliver them in a consistent way across all channels, coupled with BankWorld’s dynamic branding and flexible segmentation capability will greatly assist us in enhancing our service to customers and in extending our corporate brand across the Republic of Kazakhstan and beyond. BankWorld will act as a powerful front end to our core systems, including Colvir, T24 from Temenos and our Openway card and switching platform.”