Strategic tie-up to empower banks with more flexibility
and adaptability towards customer centricity
SunTec Business Solutions, leading provider of relationship-based Pricing and centralized billing solutions, today announced a strategic partnership with Infosys Technologies (NASDAQ: INFY) with an aim to offer its TBMS-F product suite coupled with Infosys’ universal banking solution, Finacle, as a unique offering to the global financial services industry.
With this alliance, Finacle and the TBMS-F suite, will function together to provide streamlined product-centric and relationship-based pricing at an enterprise level and help users in the financial services industry to better service and sell to their customers. The combined solution, TBMS-F and Finacle will offer significant differentiation to target banks in the areas of customer retention, roll out of customized product bundles, value-based pricing and a single customer view across all products and services. Using the combined solution, banks will gain greater flexibility and business agility as new ideas evolve or market-driven changes drive their transformation towards a more customer centric institution. This will also deliver the much-needed price transparency being demanded by regulators today.
“Pricing is expected to have greater importance as a market differentiator and even stronger correlation to profits for financial institutions over the next decade,” said K. Nanda Kumar, President and CEO, SunTec. “Our association with Infosys will enable banks to provide a highly transparent, personalized and unified view of their relationship to each customer.”
According to Merwin Fernandes, Vice President & Business Head- Finacle, “One of the key drivers for legacy replacement among banks across the world is the need to offer differentiated solutions to the diverse customer base. This is where we believe a dynamic relationship-based pricing and billing solution like TBMS-F will further enhance, enrich and extend the Finacle value proposition for global banks by providing them even greater flexibility and customer centricity in their business,”