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Interaction Intelligence firm plans for expansion

Newbury, 12 June 2006: UK-based ‘interaction intelligence’ software developer Exony has appointed Michael Hickland as Finance Director to assist at a time of rapid expansion for the firm. Exony also recruited new sales, professional services, support and developer personnel as the company experiences rapid growth. Exony has seen revenues almost double in the last 12 months.

Michael brings a strong track record of financial and technology industry experience to the Exony team. A chartered accountant, he has spent the last six years with customer relationship management software firm KANA, where he was Vice President of Finance. Before that he was Europe, Middle East and Africa (EMEA) Finance Director for contact centre software specialist Genesys Labs.

“Exony understands what it takes for businesses to get the maximum benefits from their contact centre operations and customer interactions, and to fully leverage the inherent benefits of virtualisation and IP technology. The company is growing rapidly as a result, so I am delighted to join such a forward-thinking company and management team during this exciting period of expansion,” Hickland said.

Michael will report to Chief Executive, Ian Ashby, who also announced the appointments of Dave Adye, who joins as a solution specialist from Cable & Wireless, along with a number of other hires.

“Exony is growing fast and we need the very best people to take us forward,” said Ashby. “Michael, Dave and our other new joiners will greatly strengthen our ability to continue our growth both in Europe and North America.”