Sage has launched Sage Contact Manager Powered by ACT!, a contact management
solution designed to help SMEs manage their customers, prospects and suppliers more effectively. Sage Contact Manager harnesses the power of ACT!, Sage's best-selling contact management software, with the added benefit of full integration with Sage Line 50 accounting software, creating an integrated front office and back office system, developed and supported by Sage and its reseller channel.
Sage Contact Manager enables small businesses to share vital customer information between their accounting and contact management software. This
seamless integration gives businesses a more concise and accurate view of
their customers - from sales and payment histories to available credit balances - as well as saving time by eliminating the need for duplicate data
Sage Contact Manager is designed to help SMEs manage all the tasks and
information related to developing and maintaining business relationships. It
effectively combines a customer database, calendar and task list to help
Target new prospects
Analyse historic sales trends, understand the profiles of your best customers and use the information to plan targeted sales and marketing campaigns.
Generate business leads
Use existing information or import bought-in data for direct mailshots and
Convert leads to sales
Sage Contact Manager has its own built-in sales process system allowing you to track all communications with your prospects helping you to maintain excellent customer service levels and close the sale quickly and efficiently. Reporting also improves the accuracy of sales forecasts for a single user or the whole sales team.
Improve customer relations
Automatically track all communication with customers, helping you to maintain a professional and long-term relationship, leading to the potential for additional sales.
Other features of Sage Contact Manager include:
- Telephone integration - integrate with telephony systems to facilitate automatic dialing and Caller ID
- Fully customisable - tailor the software to meet your particular business needs
- Integration with Microsoft Outlook
Clive Gray, general manager for Sage Contact Manager said, "For any business, its relationships with customers, suppliers and other business contacts are its most important asset. Recent research carried out by Sage showed that most UK SMEs recognise this but the majority do not have the correct tools to effectively manage their contacts. Sage Contact Manager gives them a means of expanding their methods of communication with contacts as well as allowing for more targeted marketing."
Sage Contact Manager single user retails from £250 (exc VAT) and is available direct from Sage. Multi-user Sage Contact Manager retails from £900 (exc VAT) and is available from Sage accredited resellers.
Sage Contact Manager is part of the CRM range available from Sage which also
includes ACT! and SalesLogix*.