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Latest news - Friday 28th August

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New research reveals that IT issues are holding back the contact centre industry

New research reveals that IT issues are holding back the contact centre industry

28th August 2015

Company: NewVoiceMedia
New research from the UK's leading contact centre magazine Call Centre Helper, run in partnership with NewVoiceMedia, reveals that nearly half of industry professionals (44%) name ‘IT issues’ as a key barrier to running an effective contact centre. The survey, which asked over 600 members of the contact centre industry... read more
Bank Muscat Meethaq upgrades Islamic core banking system

Bank Muscat Meethaq upgrades Islamic core banking system

27th August 2015

Company: Path Solutions
Meethaq, the pioneer of Islamic banking in Oman from Bank Muscat, as part of continuous endeavour to provide world class services through the latest technology and innovation, has upgraded its core banking system, resulting in a host of cutting edge and first-of-its-kind Islamic banking services covering ATM/CDM, debit card and mobile banking for... read more
Only 17% of HR professionals are using analytics technology, despite 73% admitting its importance

Only 17% of HR professionals are using analytics technology, despite 73% admitting its importance

27th August 2015

Advanced survey highlights HR’s lack of understanding of analytics software benefits  Almost three quarters (73%) of HR professionals believe that analytics software can help them to enhance strategic decision making within their organisation but 83% do not currently have access to this technology. These are the findings of research... read more
Berenberg offers business clients a new corporate banking portal with MULTIVERSA IFP

Berenberg offers business clients a new corporate banking portal with MULTIVERSA IFP

27th August 2015

Company: CoCoNet
Berenberg expands its e-banking services for corporate customers. At the centre of the new applications is the "Berenberg Corporate Portal", which is based on MULTIVERSA IFP by CoCoNet. Corporate customers will get access to many easy-to-operate functions for processing their international payment transactions and cash management. The... read more
Fintech startup Ormsby Street launches in Italy as first part of international expansion

Fintech startup Ormsby Street launches in Italy as first part of international expansion

27th August 2015

Company: Ormsby Street
Italian small businesses now able to use award-winning credit-checking tool, CreditHQ Fintech startup Ormsby Street has launched its innovative credit-checking tool CreditHQ in Italy, as part of a new partnership with one of Italy’s biggest and most-used banks. CreditHQ allows a small business to check the financial health and credit... read more
BIL Suisse fully operational on Avaloq’s Swiss BPO solution

BIL Suisse fully operational on Avaloq’s Swiss BPO solution

26th August 2015

The Avaloq group has successfully migrated Banque Internationale à Luxembourg Suisse SA (BIL Suisse) to its Swiss business process outsourcing (BPO) solution. The bank is now live on a comprehensive and pre-configured BPO solution from B-Source, based on the Avaloq Banking Suite. Following a short project time of only six months, the going... read more
CodeStreet Releases Enhanced Version of Replay to Meet Data Rate Challenges

CodeStreet Releases Enhanced Version of Replay to Meet Data Rate Challenges

26th August 2015

Company: CodeStreet
New version increases performance and broadens supported platforms   CodeStreet, the leading provider of market data development and testing platforms, has announced a new version of Replay, the industry standard enterprise-level market data development environment.  The latest release includes several key performance enhancements,... read more
How Does Having An Old Call Recorder Impact You?

How Does Having An Old Call Recorder Impact You?

26th August 2015

Voice and Speech technology specialists, Business Systems (UK) Ltd are launching a short survey to identify how IT and Compliance managers are currently dealing with their old call recording systems and stored data. How do you access your old call recordings? The survey aims to collect 100+ responses from IT and Compliance managers across... read more
Advanced Learning’s Progresso is a key factor in UTC Reading achieving Outstanding Ofsted rating

Advanced Learning’s Progresso is a key factor in UTC Reading achieving Outstanding Ofsted rating

26th August 2015

College is the first UTC in the country to be awarded the highest rating  UTC Reading has become the country’s first university technical college (UTC) to be rated Outstanding by Ofsted inspectors who particularly praised its use of data generated by Progresso, the cloud-based management information system (MIS) from Advanced Learning... read more
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