How NatWest is using AI to restore customer trust

22nd February 2018

Company: bobsguide
Dave Beach spoke to Joanne Smith, CEO of Recordsure, and Annamaria Jatta, Strategy and Innovation Leader at RBS, about how NatWest is piloting Recordsure’s AI technology in their telephony channels with GDPR and customer trust in mind. NatWest began successfully trialling the Recordsure compliance tool in June 2017 to improve and monitor... read more

A comparison of portfolio and investment management systems for hedge funds

22nd February 2018

Company: bobsguide
Hedge fund managers are finally embracing the opportunities generated by the evolution of tech solutions, according to a report released by EY late last year. More than half of hedge fund managers are now innovating to improve their operational efficiency and enhance their processes. With new technologies and hedge fund and portfolio management... read more

IBM Global Head of Blockchain interview: The future of enterprise blockchains in financial services

21st February 2018

Company: bobsguide
bobsguide caught up with Jason Kelley, Head of IBM’s Global Blockchain Services, at London Blockchain Week in January 2018. Jason shares his thoughts on ICO hype, what enterprises can reasonably expect from the ‘network of networks’, and how blockchain will be introduced to the enterprise market. IBM is well known as an... read more

Why borrower experience will be the principle driver of bank revenue in the lending market

21st February 2018

The benefits of improving customer experience in financial services continue to accelerate, particularly as the percentage of Millennials occupying the marketplace continues to increase. Today, banks’ core target customers are not only increasingly tech savvy, but also are used to functioning in a world where services are smoothly integrated... read more

The 2018 Fintech conferences not to miss

20th February 2018

Company: bobsguide
Conferencing is a key part of the fintech industry and the only way to stay up to date with the ever quickening pace of technological change in your sector.  This list provides you with all the dates, prices and event bios all in one, handy place. Be sure to bookmark this page as we will be updating when and where event information is... read more

FinCEN Final Rule: Four data management challenges

20th February 2018

Company: Fenergo
The Final Rule brings with it a raft of regulatory compliance challenges for financial institutions. While its intention is to promote “uniformity and consistency” to “strengthen the system as a whole by further limiting opportunities for inconsistent application of unclear or unexpressed expectations”, the Client Due... read more

Is your voice the passport to digital, personal, seamless banking?

19th February 2018

In business, listening to your customers is vital, so it is little wonder that financial services companies are ramping up their use of voice controlled intelligent digital assistants. According to a Pew Research Center survey, digital assistants are being incorporated into a wide range of consumer products, and nearly half of U.S. adults (46%) say... read more

How Danske Bank uses third parties to clean data for GDPR | Analysis of the Deal

19th February 2018

Company: bobsguide
bobsguide sat down with Marion Rybnikar, Head of Data at Danske Bank UK, and Stuart Harvey, CEO of Datactics, to discuss the monolithic task of data management in the face of GDPR and PSD2. Marion, tell me how one comes to be Head of Data at a major global bank. Marion Rybnikar (Danske Bank): I completed a Physics degree before... read more

Cloud desktop estates: Your three scepticisms answered

16th February 2018

Company: RedPixie
The cloud has long been an object of scepticism in the financial services, but how genuine are those concerns when you pick through the details?   When film producer Darryl Zanuck declared in 1946 that “Television won’t be able to hold on to any market it captures after the first six months - people will soon get tired of... read more