Pakistan’s Faysal Bank Goes Live With SunGard’s System Access For Universal Banking

Pakistan - 29 October 2007

SunGard today announced that Faysal Bank Limited (FBL), one of Pakistan’s leading banks with approximately US$2.3 billion in assets, has successfully gone live with SunGard’s System Access Symbols core banking solution across its domestic branch network of 88 branches, as well as with System Access Customer Service Manager for its internet banking services. FBL chose SunGard’s System Access to replace its legacy, distributed system in December 2004.

FBL’s vision is to be a leader in the financial sector through organic growth and profitability. As FBL geared for rapid channel expansion, it realized it needed a core banking system that would provide the necessary scalability and critical enterprise-wide information on its customers in order to better manage its total exposure and risk.

SunGard’s System Access Symbols is a customer-centric solution with a common enterprise foundation and customer information file. The solution will provide FBL with a 360-degree view of its customers across products and applications. With this improved understanding, System Access Symbols will help FBL to rapidly introduce innovative products tailored directly to its customers’ needs. In addition, System Access Customer Service Manager will also enable FBL to extend its customer service beyond its branches by providing secure Internet banking self-service capabilities.

Ahmed Kamran, chief information officer at Faysal Bank Limited, said, “We are extremely happy that our bank has now gone live with SunGard’s System Access Symbols across all of its branches, including our head office. Covering the whole spectrum of our business from wholesale to retail banking, the implementation experience has been very challenging – but we believe it is also one of the fastest implementation projects of this complexity anywhere in the world. Faysal Bank now has the centralized core banking operations we need to take better care of our customers and help power our rapid growth.”

Leslie Loh, president of SunGard’s System Access business unit, said, “Going live at Faysal Bank adds to our growing list of successful implementations in Pakistan of a localized universal banking solution with international banking best business practices. The hard work, dedication and exceptional teamwork shown by both teams at Faysal Bank and SunGard have resulted in a mutually rewarding and very successful project.”

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