Global Staffing Company Chooses Dialogue to Streamline Complex Document Processes and Create Fully Personalized Billing Statements that Improve Customer Satisfaction
Exstream Software, LLC announced today that Kelly Services (NASDAQ: KELYA, KELYB), a leading human resources solutions provider, has chosen its Dialogue enterprise document automation software to take the company’s billing statements to the next level. Key considerations in the company’s selection of Dialogue were its robust and flexible design capabilities, which will increase operational efficiency, and the software’s ability to easily integrate with existing systems.
Dialogue’s functionality and open architecture for streamlining complex document processes, including the ability to output variable documents at high performance levels regardless of delivery channel, were also key in the company’s selection.
“Dialogue’s ability to simplify complex design and development processes will allow us to give our clients billing statements that group employee and applicable fees in a way that makes it easy for them to understand,” said Thomas Manceor, vice president of project operations for Kelly Services. “Increased clarity means greater customer satisfaction.”
“Providing Kelly Services with a solution for handling the complex design requirements of its invoices, while streamlining document management and production, is very satisfying,” said John Nitti, vice president at Exstream. “We are proud to be working with such a forward-thinking organization and look forward to our ongoing partnership with them.”