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Global 360 Cited a Leader in Business Process Management for Document Processes

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Leading Independent Analyst Firm Highlights Strong Design, Automation and Workflow Capabilities

Global 360, a leading provider of business process management (BPM) and optimisation solutions, today announced it has been named a Leader by Forrester Research in its July 2007 report, “The Forrester Wave™: Business Process Management for Document Processes, Q3 2007.” Forrester Research assesses and selects Leaders based on their current product offerings, overall strategy and market presence.

According to Forrester, “The Leaders have gotten to this position by offering complete, well-rounded BPM suites [BPMS] that go far beyond earlier generation workflow products. The Leaders stand out for addressing most, if not all, components of a BPMS: design, execution, monitoring and reporting, and optimisation.” The report adds, “Global 360’s process intelligence capabilities are unique in that they allow holistic monitoring of processes that execute even outside a BPMS (where most process monitoring tools are focused only on processes executed on the vendor’s tools. Companies buying this technology from Global 360 will be ready for business optimisation, regardless of where their processes are running.” The report concludes, “Global 360 hits the mark with process intelligence.”

A host of products—including Procss360, Insight360, Execute360 and Case360—combined with unmatched financial strength and more than a decade of experience in customer care uniquely positions Global 360 to offer organisations large and small with the BPM capabilities to take their business into the future. Remaining committed to customer needs, Global 360 provides organisations with scalable and adaptable solutions that give a holistic view of their document-intensive processes.

“As the BPM market continues to evolve, Global 360 is committed to maintaining its position as a leader by providing best-in-class products and services,” said Michael Crosno, president and CEO of Global 360. “Global 360 is the only BPMS provider with solutions designed to help organisations optimise their business processes across functional boundaries. We are proud to be a market leader and will continue to develop solutions with our customers in mind.”

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