Starling’s CTA: Tech culture key to client confidence
Banking

Starling’s CTA: Tech culture key to client confidence

4m | By Leanna Reeves, Journalist

Starling’s CTA: Tech culture key to client confide...

Challenger banks’ cultural approach to technology and data analytics have become vital components in ensuring consumer confidence over online banking,...

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UK challengers hinge profit hopes on banking licenses
Banking

UK challengers hinge profit hopes on banking licenses

5m | By Aaran Fronda, Deputy Editor

UK challengers hinge profit hopes on banking licen...

In the beginning, digital challengers presented themselves as a kind of anti-bank proposition. This initially served them well, especially in the wake...

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Challenger banks may re-evaluate business models
Banking

Challenger banks may re-evaluate business models

8m | By Emma Olsson, Reporter

Challenger banks may re-evaluate business models

Lack of sustainability threatens challenger bank longevity, according to a panel at Money 2020 Moneyfest yesterday. “Of course companies have to be pr...

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Retail banks can no longer afford tech mistakes
Banking

Retail banks can no longer afford tech mistakes

10m | By Michael McCaw, Editor

Retail banks can no longer afford tech mistakes

Incumbent retail banks who have not yet developed a progressive digital strategy face significant cost pressures in the coming years, according to ind...

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Retail banks at odds over coronavirus impact
Banking

Retail banks at odds over coronavirus impact

11m | By Tom Lemmon, Reporter

Retail banks at odds over coronavirus impact

High-street bank branches are here to stay as customers value speaking to bank staff in person, according to Metro Bank’s managing director of d...

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Digital gap widens between traditional banks and challengers
Banking

Digital gap widens between traditional banks and challengers

1y | By Emma Olsson, Reporter

Digital gap widens between traditional banks and c...

The gap in digital performance continues to grow between traditional banks and challengers as the pandemic exposes incumbents’ inability to adapt. Mar...

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OakNorth’s head of debt finance: Challenger banks use agility to thrive
Banking

OakNorth’s head of debt finance: Challenger banks use agility to thrive

1y | By Tom Lemmon, Reporter

OakNorth’s head of debt finance: Challenger banks ...

Incumbent banks have slashed profits to prepare for corporate defaults because they aren’t flexible and agile enough to manage their books with ...

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Challenger banks tested by pandemic
Banking

Challenger banks tested by pandemic

1y | By Emma Olsson, Reporter

Challenger banks tested by pandemic

Initially posited as organisations with the upper hand in the coronavirus pandemic, challenger banks could face difficulties ahead with a decline in l...

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Coronavirus update: challenger bank agility provides advantage over incumbents
Banking

Coronavirus update: challenger bank agility provides advantage over incumbents

1y | By Emma Olsson, Reporter

Coronavirus update: challenger bank agility provid...

Incumbent banks may struggle to adapt to the impact of coronavirus as remote working and customer services falter. Commentators say these challenges c...

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Banking in the ‘era of the digital reflex’
Banking

Banking in the ‘era of the digital reflex’

1y |

Banking in the ‘era of the digital reflex’

In 2007, when the first-generation iPhone was initially released, only a quarter of the European population banked online. Since then, our relationshi...

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Brexit prompting consolidation between traditional banks and challengers
Banking

Brexit prompting consolidation between traditional banks and challengers

1y | By Emma Olsson, Reporter

Brexit prompting consolidation between traditional...

Brexit is forcing challenger banks to grapple with thin profit margins, as some experts predict greater consolidation in the market. “Brexit def...

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Concerns raised over card schemes acquiring “potential competitors”

Concerns raised over card schemes acquiring “potential competitors”

1y | By Emma Olsson, Reporter

Concerns raised over card schemes acquiring “poten...

Competition concerns are being raised over Visa and Mastercards’ acquisitions and investments as the two major card schemes become increasingly ...

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Getting affordability right in the age of challenger banks
Banking

Getting affordability right in the age of challenger banks

2y |

Getting affordability right in the age of challeng...

In August, challenger bank Monzo announced it will begin offering short-term loans to its 2.5 million customers. This is an interesting move for the c...

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Singaporeans may show reluctance towards digital only banks
Banking

Singaporeans may show reluctance towards digital only banks

2y | By Rebekah Tunstead, Reporter

Singaporeans may show reluctance towards digital o...

The Singapore market might not be ready for fully digital banks despite the city-state’s regulator announcing five digital banking licences this...

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Brexit uncertainty triggers Fidor Bank UK exit
Banking

Brexit uncertainty triggers Fidor Bank UK exit

2y | By Alex Hamilton, Reporter

Brexit uncertainty triggers Fidor Bank UK exit

Fierce competition in the UK digital banking market and economic uncertainty in the build up to Brexit could have contributed to Fidor Bank’s de...

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Banks become target for growing cybercrime syndicates
Banking

Banks become target for growing cybercrime syndicates

2y | By Alex Hamilton, Reporter

Banks become target for growing cybercrime syndica...

Internal audits and endpoint security systems won’t protect banks against increasingly dangerous and numerous cyber terrorists, say security exp...

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NatWest brings PFM app to crowded market
Insurance

NatWest brings PFM app to crowded market

2y | By David Beach, Reporter

NatWest brings PFM app to crowded market

Yesterday, NatWest began trials on the bank’s Mimo app, its new personal finance manager (PFM) designed to give customers greater insight into t...

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Banking panel: Incumbents must cauterise core systems
Banking

Banking panel: Incumbents must cauterise core systems

2y | By David Beach, Reporter

Banking panel: Incumbents must cauterise core syst...

Banks must act quickly to cannibalise their core banking systems or risk losing market share to newbuild challengers. “Incumbents cannot be inno...

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