Virtual Accounts: Closing the Service Gap in Corporate Banking

28 Aug 2019
Company
Date submitted
28 Aug 2019
Resource type
White paper
File type
Web page Web page
Commissioned by Cashfac to Ovum, this research analyses the gaps in service expectations between banks and their business customers and explore the role of virtual accounts in tackling these differences.

Findings:
50% of European corporates have considered moving their main banking relationships in the past year
62% of banks say that it is more challenging to retain and win new business than a year ago
94% of banks say that providing virtual account services will enable them to win new business
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