Small Business Banking - Remote Banking User Experience Testing

09 Apr 2020
Date submitted
09 Apr 2020
Resource type
Case study
File type
Web page Web page
While banking apps make it easy to check balances, pay bills and transfer money, it is much more difficult to conduct complex banking transactions, multi-party account opening and business banking in this manner due to banking regulations and compliance requirements. In addition, Small Business buyers are beginning to expect the same level of convenience that they experience from a one-click purchase at Amazon – from their bank.
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