Remitly’s mission is to build modern solutions that empower people to send money and interact more personally. Customers are able to transfer money internationally to their loved ones back home, all online and using their mobile phones. Money can be sent or picked up at over 10,000 locations or deposited directly into a bank – all in under two minutes.
When Nate Spanier, Director of Operations at Remitly, reached out to Sift, he was already running a tight ship. Remitly’s loss rates were much lower than the industry standard. Every staff member on the risk team had several years of fraud investigator experience and focused full time on reviewing cases and fielding customer calls.