With the nCino Bank Operating System live in Navy Federal’s business services department, contact center and branches, the Credit Union is already experiencing improvements in speed, including a 75% reduction in onboarding time; efficiency; member service; and growth.
In today’s competitive banking landscape, customer and employee expectations are changing. Speed, convenience and trust matter most. To meet these expectations, financial institutions must leverage the right technology to provide the personalized experience customers and employees demand. Built by bankers for bankers, nCino streamlines all customer and employee interactions within a single cloud-based Bank Operating System® that drives increased efficiency, transparency, profitability and regulatory compliance across all lines of business.