Many customers say banks can be faceless to deal with.
A new concept called “banking for humanity” and popularised by a top fintech guru, attempts to remedy this.
But, how can banks use technology to humanise their services and be more empathetic?
This white paper considers some of the likely steps.
Auriga is a specialist provider of innovative omnichannel solutions to banks and other financial institutions.
Our solutions are founded on modern architectures and facilitate the rapid deployment of new distribution channels and services while lowering costs and building long-term competitive advantage.