Customer Experience and the Emotional Toll of Fraud

by NICE Actimize | Brochure / Fact Sheet

When people experience fraud, their future behaviours are likely permanently changed.

As the threat landscape evolves and the competitor landscape broadens, financial services organisations (FSOs) must seize the opportunity to become a trusted resource for their customers and optimise the customer experience (CX).
This means faster fraud detection and prevention, predicting fraud before it occurs, and safeguarding the customer journey across every touch-point.

About NICE Actimize

NICE Actimize, the industry’s largest and broadest provider of financial crime, anti-money laundering, enterprise fraud and compliance solutions is the leader in Autonomous Financial Crime Management.

NICE Actimize drives the Autonomous journey with ActOne for investigation and case management, as well as X-Sight, a cloud-based Financial Crime Risk Management Platform-as-a-Service.

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