In this study, sponsored by Auriga, ATM Marketplace investigates the main causes of disruption to the traditional branch banking model, and the distribution strategies banks are adopting — or planning to adopt — in order to achieve greater efficiency while constantly improving the customer experience.
Another purpose of the research is to understand changes in the self-service channel and the teller network that have resulted from branch transformation, and to examine the dedicated role of advanced ATMs.
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Auriga is a specialist provider of innovative omnichannel solutions to banks and other financial institutions.
Our solutions are founded on modern architectures and facilitate the rapid deployment of new distribution channels and services while lowering costs and building long-term competitive advantage.