Some of the key findings:
– More accurate processing, fewer mistakes, greater transparency and significantly reduced processing times were cited by respondents as the two most significant benefits of implementing AI technology across the back office.
– The biggest obstacle to AI adoption is a lack of knowledge about the technology and its specific use-cases, with 31.6% of respondents believing this to be the case.
About SmartStream Technologies
SmartStream is a recognised leader in financial transaction management solutions that enables firms to improve operational control, reduce costs, build new revenue streams, mitigate risk and comply accurately with regulations.
By helping its customers through their transformative digital strategies, SmartStream provides a range of solutions for the transaction lifecycle with artificial intelligence and machine learning technologies embedded – which can also be deployed in the cloud or as managed services.
As a result, more than 2,000 clients—including 70 of the world’s top 100 banks, rely on SmartStream Transaction Lifecycle Management (TLM®) solutions to deliver greater efficiency to their operations.