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Self Serve: Customer Direct Platform

The Self-Serve Customer Platform ensures bank customers have the confidence and know-how to bank digitally as well as accelerate usage of all the bank's digital capabilities. Banks using the platform are widely distributing Digital Demos to their customers via bank websites, email marketing, SEO, chatbots, and in-app. Customers can self-learn digital banking capabilities as they

  • Editorial Team
  • May 12, 2021
  • 1 minute

The Self-Serve Customer Platform ensures bank customers have the confidence and know-how to bank digitally as well as accelerate usage of all the bank's digital capabilities. Banks using the platform are widely distributing Digital Demos to their customers via bank websites, email marketing, SEO, chatbots, and in-app. Customers can self-learn digital banking capabilities as they are released, driving faster and more efficient digital adoption.

In a customer-first digital future, here is no doubt the future of banking will rely on digital platforms and the widespread adoption of new technologies. With that certainty in mind, Horizn equips both your customers and employees with the knowledge needed to accelerate usage of all your digital capabilities