To be best in class in #CX, you need a best in class measurement system. Immediately collect customer satisfaction feedback at the exact moment when sentiment is most relevant and accurate. Vocalcom Visual Customer Feedback helps you easily measure customer satisfaction and experience in simple-to-use, visual format. Easy-to-use survey capabilities and standard reports enable you to monitor voice, social, email, chat, and mobile interactions. Now you can analyze how your customers feel, identify problem spots, and provide a contextualized, personalized and immediate response to each piece of feedback collected.