The power and marketplace position of a Financial Institution can be maintained by focusing on
operational expenditure through controlling the production costs and reducing the losses.
ETHIX-Collect (Collections) is used as a debt management tool to follow up and collect the funds –
amounts in arrears- in a specific time and with the minimum cost.
The application has a user-friendly interface that allows the employee (Collection Agent) to
manage work load eectively. The application automatically gets the accounts with the predened
delinquency or overdrawn criteria, classifies them into queues and assigns them to the employees.
One of the important features offered via ETHIX-Collect is to maintain the customers’ promises
through automatic detection of the amounts paid by the customer on a daily basis.
Moreover, using ETHIX-Collect provides employees with direct access, online up-to-date
information about customers and accounts and this would lead to more paramount efficiency
during interaction with the customer.
ETHIX- Collect enjoys a user- friendly interface that allows the collector to effectively interact with
the customer to collect all amounts in arrears. ETHIX-Collect offers a wide array of business
features; , the collector can record the outcomes of the customer call, send letters to the customer
(the letters are automatically generated), maintain the customer’s promises, add notes and
attachments to the customer’s accounts, and do the customer data verification using the tool of
The Collection Module consists of the following main components: