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Capita IT Professional Services UK Office Head Office

Chelsea House, 8-14 The Broadway,
Haywards Heath
West Sussex


01444 447210


Jody J Cox
[email protected]

Commercial Models

Capita offers a range of commercial models, both long established and innovatively designed, to provide you with a bespoke commercial framework to fit your specific circumstances. 
Whether you are looking for flexibility, shared risk, specific outcomes or fixed costs, we understand that you want more from your supplier and have put together a range of models that demonstrate our commitment to you and your project. 
These include:
Time and materials
Our time and materials contract means we provide expertise at all levels at an agreed rate (usually daily) for a set time to undertake specific roles.
Fixed Price
Our fixed price contract means that we deliver our services to a predefined price or effort/timeline.
Hybrid Model
We offer the flexibility of a “pick and mix” approach, enabling you to use a combination of engagement models within an overall commercial framework.
Shared risk/reward
This means that there is a flat pricing structure with additional payments linked to project success criteria
Outcomes-based pricing
The model is based upon payment for a predefined set of business outcomes or KPI’s.

View other products from Capita IT Professional Services

Programme and Project Management

Our consultants ensure the right elements are in place so you get the best results from your programmes & projects. We provide a range of PPM services including Programme Recovery, Project Management Office (PMO), PMO Support, Capability Development & Management, Improvement Road Mapping.

Business and Technical Consultancy

We help ensure your IT programmes deliver your desired business outcomes & create sustainable business change to deliver long-term improvements. Our business & technical consultancy services include Business Analysis, Business Architecture, Change Management, Technical & Solution Architecture.


We offer a full range of services either in the UK (on client site or from our test labs) from our near-shore facility in Poland and off-shore in India.   Our solutions are not just about reducing costs, they are about providing an excellent blended service, continual process improvement and strong operational management.   We …