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Aptean Northampton Office

7 Rushmills
Northampton
GB

Telephone

0870 735 9130

Contact

Carla Whyte
[email protected]

CDC Respond's Complaints Impact Calculator

CDC Respond's Complaints Impact Calculator is a powerful online tool that illustrates the real effect of customer dissatisfaction on your company and the behavior of your customers.

View other products from Aptean

Respond Complaints & Feeback management software

Complaints, feedback and customer service software for the finance industry. Enabling frontline capture at all customer contact points, through to analysis and reporting of detailed MI. Provides the data to drive change within the organisation to improve customer service, retain customers and achieve profitable growth.

Respond Customer

Respond Customer. Empower your customers and reduce pressure on your contact center staff. Respond Customer lets customers directly register feedback, including complaints, and track the progress and status of the issue through your website.

Respond Intelligence

By offering a deep insight into the trends within customer attitudes and behaviour, Respond Intelligence allows organizations to directly monitor product performance and drive business improvement by identifying the key product or service barriers to increased customer satisfaction and loyalty.