Wholesale / Commercial Banking Systems Insights

The UK’s Open Banking regulators have failed to hold banks accountable to the Open Banking initiative, says Shefali Roy, chief compliance officer of TrueLayer and former CCO at Stripe. "Like human beings, when you are forced to do something, you really don't want to do it. They [the banks] have now come to the party in the sense... read more

This past year has been a variety of regulations mean banks, traders, brokers, big insurers, asset managers and other market participants restructure their data management systems and completely reassess internal resources. From the second Markets in Financial Instruments Directive (Mifid II) to the second payments directive and of course... read more

“If you visited the headquarters of an Alibaba or Huawei you wouldn’t know if you were visiting a Chinese, American or European company. But if you go into the headquarters of a bank, you feel like you’re in old-school communism.” says Stanley Chao, VP of All In Consulting and author of Selling to China. “It’s... read more

“NatWest and RBS have been shrinking,” said Adrian Smyth, head of payment innovation RBS, at an industry event in London last week.   “As a bank we have historically, to be completely fair to us, seen people focus on getting the mandatory compliance aspect through, that’s not lead to a lot for the differentiation,... read more

Banks must find their niche and “bloody well deliver” or face losing customers to challengers. according to Alison Jaap, head of change at First Direct. Speaking at an event in London this week, Jaap argued that incumbents need to take more commercial risks as innovative products flood the market. Banks simply can’t afford to... read more

Challenger bank account holders are looking elsewhere for budgeting assistance according to Steve Tigar, CEO of the free online budgeting app, Money Dashboard. Speaking at a conference this week in central London, Tigar said Money Dashboards most engaged users of the budgeting service are Starling and Monzo account holders.  “If... read more

Efficient order management is critical to the success of any organisation. Yet achieving flawless orders on an ongoing basis can be challenging for organisations of all shapes and sizes. There are dozens of hurdles to overcome along the often tumultuous road to order fulfilment – from opening orders, keeping track of available inventory,... read more

Questions around accountability should problem occurs around Open Banking relationships were raised by Jim Wadsworth, UK product director at Mastercard, at a retail banking conference in London this week. “This is different to the Facebook or Twitter world. If Twitter goes down for half an hour nobody really cares, but if someone has... read more

There has been a significant increase in credit risk in the EU this year, while US banks face increased regulatory risk in the months ahead. That’s according to research and credit specialists at S&P Global Market Intelligence, speaking at an event this week in London. “Across Europe, at the beginning of the year, on a... read more