Wholesale / Commercial Banking Systems Insights

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Pandemic accelerates adoption of contactless payments

3rd July 2020

Company: bobsguide
The spread of the coronavirus and governments’ subsequent reaction has led to a surge in the adoption in contactless payment methods such as card and mobile payments. A report released by global data and insights firm Dynata, surveyed over 11,000 consumers in 11 countries found a universal uptick in the adoption of contactless payments. ... read more
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Conversational financial coaching can transform banks into better trusted advisors

18th June 2020

In the digital age, banks are looking for ways to remain relevant and distinctive. Experts believe that banks who maintain high levels of customer satisfaction will eventually conquer market share. This means that it is crucial for financial institutions to deeply understand and fully fulfil the needs of increasingly digital customers, at every... read more
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Report: Insurance industry takes tech and trust hit

11th June 2020

Company: bobsguide
Insurers face new threats as impact of coronavirus challenges tech stacks and complicates customer contracts. While the shock of the pandemic is being felt across all industries, insurers are grappling not only with the need to revamp legacy technology, but the potential loss of trust from customers who rely on them for support as the lockdown... read more
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Crypto exchanges welcome traditional bank relationships

22nd May 2020

Company: bobsguide
Relationships between cryptocurrency institutions and traditional banks will bolster crypto’s legitimacy, market participants predict. “It appears the reputable, blue chip coins finally have a hard-won place in the mainstream. Institutional grade exchanges finally being accepted into the old boys’ club will do wonders for... read more
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Survey report: Fintechs expecting slow recovery from market turmoil

21st May 2020

Company: bobsguide
Fintech firms expect it will take over a year for their sectors to bounce back from the impacts of the coronavirus, according to a bobsguide survey conducted in April and early May. But while most respondents reported a negative impact from the pandemic – with a sudden drop in sales and quick re-structuring of their business models –... read more
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Pandemic spurs modernisation and competition within B2B payments

20th May 2020

Company: bobsguide
B2B payments may finally see widescale innovation according to some market participants, with both Visa and Mastercard bolstering their business payments services this month. “We’ve seen a huge amount of interest in innovation in general at this stage,” says Paul Raymond, director of strategic relationships, Conferma Pay. The... read more
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UK fintech lenders to benefit from BBL, CBILS

12th May 2020

Company: bobsguide
UK challenger banks and non-bank lenders could see more SME client acquisitions from offering the government’s Bounce Back Loans (BBL) and Coronavirus Business Interruption Loan Scheme (CBILS), says Kirsty McGregor, founder and chairman, The Corporate Finance Network (CFN). But those unable to adapt may fall out of the ecosystem. “I... read more
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Cash is king and automation rules

12th May 2020

As companies adjust to remote working and unprecedented drops in revenue, cash management becomes the chief concern for business continuity, says John Byrne, owner and CEO, Salmon Software. Effective cash management is reliant on strong treasury management systems (TMS) with a focus on data integration and automation of services. ... read more
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OakNorth’s head of debt finance: Challenger banks use agility to thrive

7th May 2020

Company: bobsguide
Incumbent banks have slashed profits to prepare for corporate defaults because they aren’t flexible and agile enough to manage their books with confidence, according to Barbanel. An article by the Financial Times estimated that banks had built a cumulative total of $50bn in reserves to cover coronavirus-related losses, with HSBC funnelling... read more