Retail Banking Systems Insights

The UK’s Open Banking regulators have failed to hold banks accountable to the Open Banking initiative, says Shefali Roy, chief compliance officer of TrueLayer and former CCO at Stripe. "Like human beings, when you are forced to do something, you really don't want to do it. They [the banks] have now come to the party in the sense... read more

If you manage a financial institution then you will know that your IT is the backbone of your business. Your clients come to you for your financial expertise but it is your IT systems that allow you to translate that expertise into practical solutions for your clients. For many firms managing those IT systems is a significant problem. Not many... read more

Cash forecasts are vital tools for all businesses. Depending on what the corporate objectives of the cash forecast are, they may vary in form, time horizon, and granularity. What unites them, however, is how frustratingly long the process can be if it is run entirely manually. As a result, increasingly, CFOs and Finance Directors are looking for... read more

The banking industry has been “digital for decades” and the race for innovation isn’t just about getting “the best possible app”, said Ruchir Rodrigues, managing director for digital and open banking at Barclays, at Fintech Connect in London this week. Speaking in a keynote session, Rodrigues that digital change was... read more

Open Banking is a term “far too overused and far too laboured” which has left consumers not knowing what they want or need, according to Matt Perks, head of transformation and Open Banking at Nationwide. Perks was speaking on a panel at Fintech Connect in London this week, and added that for Open Banking to work it needs to provide... read more

Speaking at FinTech Connect this week, Nick Bennett, chief operating officer of Tandem, said the bank is well poised to win the challenger race, with others focused on restrictive business models. “This is more of a marathon than a sprint. Monzo have done a 100m dash, but over a longer race Tandem will start edging out. ... read more

“Most people who are working on the Open Banking initiative would agree that the collective uptake rate has been less than expected,” said Matt Perks, head of transformation at Nationwide, during a presentation at Fintech Connect outlining the building society’s approach to Open Banking. Open Banking continues to dominate the... read more

Since its inception, it has been a core tenet of a decentralised blockchain to bring citizens from developing countries into the global financial system and the greatest advocates continue to push the same message, arguing that an immutable ledger of proof would stamp out fraud, and serve as an ultimate record of global identity verification. ... read more

“The big banks lacked focus on getting a full and seamless customer experience right,” said Andrew Stevens, financial services specialist at Quadient, the customer experience platform on a panel at FinTech Connect. “The lack of focus on customer experience has enabled the rise of digital challenger banks,” said Stevens,... read more