Retail Banking Systems Insights

Benoît Legrand was appointed chief innovation officer at ING Bank in January 2018, having previously served as the bank’s global head of fintech and CEO of ING Ventures. On the sidelines of Money 20/20 in Amsterdam last week, bobsguide sat down with the Legrand to talk about the future of fintech in Europe and the hype around the... read more

The bursting of the cryptocurrency bubble and the deflation of industry hype around blockchain means distributed ledger technology has the time decouple from Bitcoin and find real industry use cases, according to market participants. “I'm glad the hype and the bubble burst, because it put a lot of attention towards Bitcoin and then of... read more

It goes without saying that for commercial, business and retail banks, the digital experience is becoming synonymous with the customer experience. If banks want to keep up with the megabanks in the industry, they will need to adopt a more digital approach. However, for those stuck in a tangled web of legacy technology architecture, going... read more

Four gambling businesses have been fined £4.5 million for failing to put in place effective safeguards to prevent money laundering as the UK Gambling Commission works to improve anti-money laundering (AML) compliance for online gambling. The announcement - a result of an ongoing investigation into online casinos - comes on the heels of the... read more

Regulatory intervention will spell the doom of static passwords and poor authentication, and the death knell will sound from the UK, according to Philipp Pointner. Speaking on the sidelines at Money 20/20 in Amsterdam this week, Pointner said the only reason outdated security methods exist is because regulators still allow them to – but... read more

Financial services has found itself cut off from the technological developments of other industries, and an unwillingness to catch up will see it experience further problems, according to a panel at Money 20/20 in Amsterdam. “Banks have found themselves marooned from the main development strand of technology,” said Paul Taylor,... read more

Banks and financial services firms are harming the industry by attempting to go on a “startup safari” and invest directly in innovative fintech companies to get a competitive advantage, according to Starling Bank CEO and founder, Anne Boden. Speaking on a panel at Money 20/20 in Amsterdam, Boden said new banks and fintechs get emails... read more

There will be no instantaneous change when September's final deadline for Europe's second payments directive (PSD2) passes, and the industry can expect an acclimatisation period for many of its large institutions according to Jim Wadsworth, senior vice president of Open Banking at Mastercard. Speaking on the sidelines of... read more

The cost of regulatory compliance for international banks has become too burdensome and has started to impact the market, according to Anthony Fenwick, Citi’s head of AML advisory compliance. “We’re delighted to have all the digital technology that has come out, and this idea of driving down the cost of compliance,” he... read more