Middle and Back Office Solutions Insights

Consumers today are in the driving seat. Bolstered by the incoming waves of digital natives and growing digital confidence among boomers and Gen X consumers, the banking and commerce landscapes are changing fast – and all organisations need to evolve to remain relevant. Traditional financial institutions are mindful of the need to... read more

Processing payments in real-time is becoming increasingly commonplace and in turn is “dramatically” increasing the pressure on banks’ internal systems, according to Andre Casterman, chief marketing officer at Intix. The expectation that sending and receiving payments happens almost instantly has only grown since the coronavirus... read more

With an ever-increasing burden of regulation and a significant amount of informal money transfers, the remittance market must adapt and change fast to reduce costs and boost competitiveness by implementing smart compliance solutions. With a sharp decline in global remittances caused by the pandemic, it is more than ever crucial to establish a... read more

BG:What prospects do the travel & tourism industry face in the post-pandemic recovery period? IP: Business heavily suffered during the pandemic lockdowns. The broad travel & tourism segment has been among the hardest hit, some exited the business. Air transportation, holiday reservation platforms, hotels, recreational facilities and the... read more

The pandemic has accelerated digital transformation in banking, leading banks to faster adopt new digital delivery models. The rise of neo and digital banking became the new normal, with an emphasis on mobile banking services. Industry analysts predict the pandemic will only help these new, digital trends become a reality faster. The... read more

Action must be taken following the European Securities and Markets Authority (Esma)’s review into Ucits liquidity risk management and market practices which identified shortcomings in documentation, procedures and how methodologies are compiled. “Without effective regulation in the UK and Europe to ensure more realistic assessments... read more

Hedge funds are increasingly looking to high-tech, quantitative methods to beat the competition, which in turn is changing how tech vendors place themselves within the financial ecosystem according to market participants “Whilst we do use some vendor systems, a lot of what we do that give us a competitive advantage and differentiates us... read more

India-based Axis Bank, on March 10, launched Wear ‘N’ Pay, a range of wearable budget-friendly contactless payment devices. The bank partnered with Canada’s Tappy Technologies and France’s Thales to bring customers hands-free payments available exclusively on the Mastercard platform. On March 9, global payments platform... read more

For the first time, we’re in a consumer-driven world. We once did our banking with whoever had the nearest branch and we shopped with whoever had the best price or with the local store. Things have changed. Consumers are now in control, driving demand for slicker, more convenient, more personalised services across retail, commerce and... read more