Infrastructure Insights

Speaking on the sidelines of FinovateEurope, Benoit Legrand, the chief innovation officer of ING Group discussed the intricacies of innovation from psychology to the bank’s innovation budget. As new technologies kindle the start of global fintech, it is imperative that incumbent banks adapt their mindsets and invest heavily, without fear... read more

A strong digital customer experience, relationship management and increased growth in small and medium sized enterprise (SME) banking are among the top priorities of a number of the UK’s retail banks, according to the recent CMA rankings. “It is telling that the UK bank that customers would be most likely to recommend to a friend... read more

“At what point should a bank move away from a traditional vendor? The answer is probably at the point at which the amount of change you want to put through the platform is being slowed down by the vendor’s change process,” says Michael James, head of technical architecture in financial services at Altus Consulting. “You... read more

Non-cash transactions grew by 10.1% globally 2015-2016, according to the 2018 World Payments Report. In the US, the growth rate reported was much lower than the majority of markets - at just 5.7% - however, in terms of the number of non-cash transactions, it dominated with 148.5 billion non-cash transactions made. Despite the sheer volume of... read more

Incumbent retail banks are struggling to properly utilise their customer data and provide better experiences for users compared to challengers entering the market with strong data management capabilities. That’s according to Andrew Beatty, senior vice president of global banking solutions at FIS, who believes “conversational... read more

Some non-financial counterparties (NFCs) are unaware of impending reporting obligations under the Securities Financing Transactions Regulation (SFTR), according to market participants. “Financial firms really need to be reaching out to their non-financial counterparties to help educate them, get them comfortable with the regulatory... read more

Starling Bank’s Julian Sawyer, chief operating officer has announced that three new clients have signed up to its banking services. The three new sign ups are PelicanPay (of Pelican Group), which provides compliance solutions, Telleroo, bulk payment processors, and Vitesse, the international payments provider and insurance pay-out. ... read more

The blockchain industry “will not survive” if it fails to show workable solutions, solve its reputation crisis, and get funding to innovators pushing new use cases, according to Lisa Short, co-founder of Mind Shifting, who was speaking on a panel at London Blockchain Week. “We have to start having some real honest conversations... read more

Ambiguity around financial counterparty categorizations due to the delay in the implementation of the update to the European Market Infrastructure Regulation (Emir), remains of concern for small financial counterparties (FCs) that fear they won’t qualify to avoid clearing obligations, according to Roger Cogan, head of European public policy... read more