eg solutions plc (AIM: EGS), the back-office workforce optimisation company, is pleased to announce that it has secured an initial US$2.7m 3-year contract (the “Contract”) with a global bank, to deploy its eg work manager® data capture product to gain real-time operational visibility and insights into the execution of its processes. The Contract commences immediately with US$1.9m recognisable in the current financial year.
Under the terms of the Contract, eg work manager® data capture will be deployed to more than 50 countries across four global regions: North America, Latin America, EMEA and APAC. The deployment is scheduled to complete before the end of the 2017 calendar year and will span activities in capital markets, corporate banking, investment banking, trade, treasury and securities business units.
Elizabeth Gooch, CEO of eg solutions, commented: “I am delighted to announce this new US$2.7m contract win, which further demonstrates our ability to work for multinational blue chip companies across multiple territories and languages, as we continue to increase our UK and global presence as a leading supplier of back office workforce optimisation software.
“This is just the first stage in adopting improved operational management practices for this customer. eg work manager® data capture enables our customers to adopt a big data approach to measuring semi and unstructured interaction data to provide a greater understanding of the effectiveness of business processes. It will be used to support re-engineering and process simplification activities for our customer to improve operational efficiencies across its four global regions.”
eg work manager® data capture is used to gain operational visibility by enabling users to capture, track and analyse user activities at the desktop in order to realise process and operational improvements.
eg solutions is a back office workforce optimisation software Group. eg pioneered this new market space and developed the most complete, purpose built workforce optimisation software for back offices – the only solution that manages work, people and end-to-end processes wherever they are undertaken, anywhere in the world.
eg solutions’ software is now used by leading UK, international and global companies in multiple industry sectors including financial services, healthcare and utilities. Using its forecasting, scheduling, real-time work management and operational analytics capabilities, eg delivers measureable improvements in service, quality, productivity and regulatory compliance. When supported by eg‘s implementation and training services eg guarantee a return on investment in short timescales.
The Group is listed on AIM, the London Stock Exchange’s international market for smaller growing companies (EGS).