NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its premier solution, ContactWorld, has received TMC’s 2017 Communications Solutions Products of the Year Award.
TMC is a global, integrated media company and leading source of news for the communications and technology industries. Its Communications Solutions Product of the Year Awards honour exceptional products and services that facilitate voice, data and video communications.
ContactWorld is an intelligent, multi-tenant global cloud contact centre and inside sales platform that joins up all communications channels, and plugs straight into an organisation’s CRM platform for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, ContactWorld ensures complete flexibility, scalability and reliability.
“Congratulations to NewVoiceMedia for being honoured with a Communications Solutions Product of the Year Award”, said Rich Tehrani, CEO of TMC. “ContactWorld is truly an innovative product and I look forward to continued excellence from NewVoiceMedia in 2018 and beyond”.
Scott Sampson, Chief Revenue Officer for NewVoiceMedia, commented, “We’re delighted to be recognised by TMC as a Communications Solution Product of the Year. Our cloud contact centre and inside sales platform is attracting some of the world’s highest-growth businesses as we continue to drive innovation that is transforming the way they connect with their customers and prospects. This award underscores our commitment to enabling our customers to deliver a personalised customer service experience, drive a more effective sales team and boost business results”.