Seal Software, the leader in Contract Analytics and Discovery, have announced the appointment of John O'Melia as the company’s first senior vice president of customer success.
O’Melia is a veteran of the enterprise content management marketplace, bringing a wealth of experience to the Seal Software leadership team. He joins the team from Dell EMC, where his most recent position was senior vice president, worldwide services and customer success for the Enterprise Content Division (ECD). Prior roles in his 13-year career at EMC include general manager of the Documentum Product Group and other leadership roles, both globally and at EMEA levels. His professional career began with British Nuclear Fuels in the United Kingdom, before moving to PwC as an associate partner and then IBM as a partner.
As SVP of customer success, O’Melia will further develop Seal Software's strategic focus on ensuring every customer realizes the full benefits offered by Seal's Contract Analytics and Discovery platform. He will lead the Professional Services, Legal Services, Customer Support and Customer Success teams. O’Melia is located at the Seal HQ offices in Walnut Creek, California. He will report to Ulf Zetterberg, co-founder and CEO of Seal Software.
“I am delighted to welcome John to the team. As we scale the company, ensuring our customers are successful in their deployments is critical. Having someone of John’s caliber lead the customer success team is a strategic move for us”, said Ulf Zetterberg.
"As the clear market leader in the contracts analytics and discovery market, Seal Software has an amazing opportunity to transform the way organizations work and gain value from their content. We have incredible technology, a great leadership team and a significant market opportunity," said John O'Melia, SVP of customer success. "I am thrilled to become part of a team that is 100% focused on customers and their success."
Seal Software is the leading provider of contract discovery, data extraction, and analytics. With Seal’s machine learning and natural language processing technologies, companies can find contracts of any file type across their networks, quickly understand what risks or opportunities are hidden in their contracts, and place them in a centralized repository. Based in San Francisco, Seal empowers enterprises around the world to maximize revenue opportunities, reduce costs, and mitigate risks associated with contractual documents, systems, and processes.