Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading global information technology, consulting and business process services company, today announced that it has been awarded the 2016 Customer's Choice award in the ‘IT Provider of the Year’ category at the fifth annual Payload Asia Awards. The annual Awards are a celebration of excellence in the air cargo supply chain industry.
The winners in the Customer Choice Awards categories were selected by an independently audited online voting process that represented the views and decisions of global customers, business partners and Payload Asia readers.
Wipro was recognised specifically for its contribution in the development and deployment of Cargo Reservations, Operations, Accounting and Management Information System (CROAMIS). CROAMIS is a next-gen cargo management system for the aviation industry developed jointly between Wipro and Qatar Airways, through an innovative co-funded model.
Offered in both "Software On-premise" and "Software-as-a-Service" (SaaS) models, CROAMIS gives airlines and ground handling agents an end-to-end view of cargo operations, thereby facilitating better control over costs and enabling the delivery of best-in-class services to end customers. The system is fully compliant with International Air Transport Association (IATA) initiatives such as e-AWB, e-Freight, e-CSD, Cargo XML and also facilitates adherence to Cargo 2000 quality standards.
Srini Pallia, President, Consumer Business Unit, Wipro Limited, said, “It is an honor to be voted as the best by our customers. Wipro has made substantial investments in creating value for our airline customers and CROAMIS, our next-gen end-to-end cargo management system, is a realization of one such endeavor. This recognition encourages us to bring in more innovation and value to our customers so we can continue to be at the top of our game, and build stronger, strategic partnerships in the future.”
CROAMIS was successfully implemented a year ago at Qatar Airways, the third largest international cargo airline in the world.
Srinivasan A. T., Chief Information Officer at Qatar Airways, said, “Qatar Airways has always seen technology as a key business enabler. Our growing cargo business needed a scalable and future-proof system that works efficiently and effectively for all the stakeholders in the cargo supply chain, is accessible on any device from anywhere and can be quickly configured to support ever-changing business scenarios. To develop such a futuristic system, Qatar Airways chose to partner with Wipro, a well-known IT service provider with a strong global presence. The outcome is the CROAMIS system, which within a span of 18 months has already established itself as one of the market leaders in the air cargo space. We take this opportunity to congratulate Wipro on receiving this coveted award. We are confident Wipro will continue to be recognized as the preferred IT service provider for the airline cargo industry.”