Relationship to Expand Company’s Process Management Solution Capabilities
DST (NYSE: DST), a global provider of specialised technology, strategic advisory, and operations outsourcing for the financial and healthcare industries, today announced it has formed a strategic alliance with ActiveOps to expand its intelligent business process management solutions offering in the EMEA and APAC markets.
Through the alliance, ActiveOps, a global provider of operations performance management and capacity planning solutions, will assist DST in delivering capabilities and outcomes that differentiate and create competitive advantage for its BPM clients.
AWD, DST’s comprehensive BPM platform, is currently being used by over 350 businesses to help reduce cost, improve customer service, manage risk, and improve overall operational efficiency.
According to Graham Hutchings, DST’s Chief Operating Officer outside of North America, the alliance will help both companies extend their existing capabilities.
“The key to helping our financial services clients master complexity and optimise their business operations is a better understanding of the interactions between people, process, and technology,” says Hutchings. “The relationship with ActiveOps will position us strongly within the market and extends the DST Financial Services proposition to focus on optimisation of people as well as processes.”
ActiveOps provides service organisations with a complete approach to operational performance management, rapidly improving productivity and delivering enhanced control that underpins operational excellence. The combination of the Workware software and related training provides a solution that can be deployed in days but sustains to deliver lasting benefits.
“The ability to execute remains the difference between aspiration and sustained competitive advantage” says Richard Jeffery, CEO of ActiveOps. “By combining the power and agility of AWD with our proven standards for Operations Performance Management, DST will offer clients a solution that reduces the time to benefit, increases strategic choices, and eliminates much of the operational risk associated with transformational change.”