Integration of Customer Communications and Workers' Compensation Systems
StoneRiver, Inc., the trusted insurance technology partner with solutions across multiple business lines, and Scriptura Engage, today announced a cooperative marketing and technical alliance. The alliance allows the two companies to jointly market and deliver a comprehensive solution that provides a seamless integration between Scriptura Engage's customer communications application and StoneRiver's PowerSuite® and CompSuite® workers' compensation systems.
The integration has already enabled over 15 StoneRiver CompSuite clients to simplify the development, production and delivery of complex customer communications, and more clients are moving onto the integrated systems. StoneRiver is also leveraging the work and the workers' compensation forms used for CompSuite to extend the capability to the PowerSuite solution and client base. The customer communications include print and electronic channels with direct connection between their StoneRiver system and the Scriptura Engage communication engine.
"We are very excited about the integration of StoneRiver's workers' compensation systems with Scriptura Engage. Through this alliance, StoneRiver customers will be able to bring their customer communication with their underwriters to the next level," says Stef Devriese of Scriptura Engage. "Over the last two years, both our R &D and Sales & Marketing teams have been working in close partnership to make this happen."
StoneRiver Senior Vice President Thomas Chesbrough noted, "Improving customer communication is an insurance industry imperative. This alliance ensures a comprehensive solution that helps insurers manage workers' compensation optimally not only for the insured but also for the insurer. Preintegrated solutions translate to implementations that are faster to market and lower in risk."
Source - globenewswire