Company Recognized for Successful Transformation in Delivering Omni-Channel Experience
The Western Union Company (NYSE: WU), a leader in global payment services, today announced it received the 2016 Digital Edge 25 award for its successful transformation journey in delivering a digital omni-channel experience to consumers.
The 2016 Digital Edge 25 award, presented by the AGENDA16 conference and produced by IDG Enterprise, recognizes 25 organizations for digital transformation initiatives with significant, measurable business impact.
“Western Union's cross-border platform enables our global omni-channel strategy – strategically combining our digital presence with a distribution network in over 200 countries and territories – to deliver unmatched FinTech solutions to consumers and businesses worldwide,” said Western Union President and CEO, Hikmet Ersek.
Western Union has been driving a large scale digital transformation at its Silicon Valley-based office. The Western Union cross-border platform is an industry-leading FinTech solution. It leverages a brand new web platform, highly rated mobile apps, combined with digital pay-in and pay-out solutions and global foreign exchange conversion to provide consumers reach via connections to millions of bank accounts and mobile wallets.
In addition, WU’s regulatory, compliance and anti-money laundering infrastructure uses cutting-edge big data Hadoop technologies as its foundation to facilitate efficient and timely money movement across more than 500,000 agent locations in 200 countries and territories, over 100,000 ATMs and kiosks, online in 33 countries, and hundreds of millions of accounts.
Recently Western Union announced the WU® Connect Platform, an innovative digital API platform that embeds Western Union’s robust global money transfer capability into third-party digital platforms to provide hundreds of millions of social media users, including millennials, through signed partnerships, with new ways to quickly and conveniently send money to friends and family, utilizing a debit card, credit card or bank account and direct the funds to a Western Union retail agent location, mobile wallet or bank account where available.
“The Digital Edge 25 award recognizes Western Union’s continued innovation and transformation,” added Ersek. “We are now at an exciting point of our 165 years ‘young’ history and look forward to continuing to deliver leading FinTech digital services to existing and new consumer segments and businesses worldwide.”