Jumio helps Tutorfair “turbo charge” their registration process

London - 4 November 2015

Jumio partners with Tutorfair to fast-track new tutor registration from weeks to minutes

Jumio, Inc., the fast growing online and mobile credentials management company today announced a partnership with Tutorfair, an innovative online sharing economy platform that matches tutors with parents looking for educational support for their children.

Launched in 2013 and with a 400% year on year growth, Tutorfair helps parents find tutors to help their children with academic subjects, arts, life skills and special educational needs; and for every student who pays, they give tutoring to a child who can’t afford it.

Jumio’s online ID document authentication solution, Netverify, is now live in the Tutorfair site so that a tutor’s identity can be easily and quickly verified before they tutor children.  Prior to their relationship with Jumio, Tutorfair had to manually check passports and other government issued photo ID before allowing a new tutor’s profile to go live on the Tutorfair website. With this process taking up to six weeks, it was frustrating for potential tutors, parents and for Tutorfair themselves.

Now when tutors register with Tutorfair, they are asked to use their device camera to scan their passport, driving licence or ID card.  Jumio’s Netverify® then authenticates the ID document by determining that it is a bonafide, un-manipulated and legitimate government-issued ID.  The document authentication takes less than two minutes and Tutorfair’s overall tutor approval process that previously took up to six weeks, can now take as little as 20 minutes.

Edd Stockwell, Chief Operations Officer and Co-Founder, Tutorfair, explained how Jumio has revolutionised their registration process: “When parents or guardians are engaging the services of a tutor, they are getting an adult to come into their home to sit with their child. Safety and security will be paramount to them and it is business-critical to us that we can guarantee that our tutors have been properly verified.

“But this process can be time-consuming and, with ever increasing demand for our services, we needed to find a way of speeding up our registration process without the slightest compromise of safety and security.

“Thanks to Jumio, we have turbo charged our processes. Before hand we would have to ask tutors to send us copies of ID documents, which would often take weeks.  With Jumio in place, it takes only a few minutes for a robust online document authentication to take place.   The tutoring industry is one with no regulation but using Jumio gives us a benchmark of quality that others in the industry should consider adopting too.”

Marc Barach, CMO at Jumio said: “Jumio’s work with Tutorfair is a great example of taking the age-old process of proving identity by checking ID documents and bringing that process into the internet age.  Seamless and frictionless authentication is at the heart of the Jumio proposition and, as Tutorfair looks to expand across new markets, we are pleased to be able to help them achieve their goals.”

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