Equinoxe users realise benefits of seamless transaction processing
The B2 Group, provider of cloud based Payments, Investment Funds and FX automation software and consultancy solutions for Transaction Banks, Administrators, Fund Companies and Corporates across the globe, announced today the successful deployment of their FUNDcom integration project at Equinoxe Alternative Investment Services.
Users of the Canadian FundSERV Service use the FUNDcom account query tool as an integral part of their customer service activities to access key information in real time such as account owner, beneficiaries, account demographic information, holdings details as well as transaction status, summary and also historical transaction records as well as more specific funds pricing history (NAV).
The challenge for Fund Administrators like Equinoxe is the integration layer between their customer data system or systems and the FUNDcom system.
“These can be difficult and challenging IT integration projects for the uninitiated. However, at The B2 Group we have a depth of experience and expertise that allows us to deal with just these sorts of challenges. All Fund Administrators, just like our client Equinoxe, want to focus on their core business, and that’s why Equinoxe engaged our team to take on this technology integration headache,” said Phil Boland, CEO, The B2 Group.
In simple terms, B2 provides a seamless and secure integration layer between the Fund Administrators’ client data and FundSERV, the business-to-business electronic network that services the Canadian investment industry. This in turn provides straight through processing for trading and settlement as well as real-time queries using FUNDcom whilst enabling Administrators to achieve that integration without any change to either their internal Transfer Agency or other IT systems. Administrators are also unaffected by market changes in the future, as the B2 solution protects them from this with regular upgrades to both FundSERV and FUNDcom.
Alan McKenna, Global Head of Product Management, Equinoxe commented, “Investing in the right products, such as FundSERV and its FUNDcom tool, enables our staff to provide first class customer service. However, integrating new products and tools with existing legacy systems is not always quite as simple as it sounds. Fortunately, we have a valued partner in The B2 Group who understand our business environment and can help deliver the technology we need, at an affordable price point.”