Claire Calmejane is the Head of Digital Innovation, Culture and Partnerships at Lloyds Banking Group. Claire has set-up the innovation labs of LBG 18 months ago.
Starting with the test and learn arm and a culture transformation programme, identified early on as a key to embed innovation through the organisation and drive agility. The labs engage larger communities to solve business problems through innovation, and leverage the knowledge of research community as much as LBG’s customer community. This innovation culture puts the customer first, recruits the best talent, and thinks big.