NewVoiceMedia, a leading global provider of cloud technology, which helps businesses sell more, serve better and grow faster, today announced that it has been named a finalist in the Best SaaS, B2B Customer Excellence and Cloud CRM Solution of the Year categories of the 2015-16 Cloud Awards Programme.
With awards for excellence and innovation in cloud computing, the programme, which is now in its fifth year, received entries from over 300 organisations worldwide. NewVoiceMedia was recognised for its innovative cloud customer contact platform that enables customers to deliver personalised and unique customer experiences and drive a more effective sales and marketing team.
"We are delighted to be named as a finalist in three categories of the Cloud Awards”, comments Jonathan Gale, CEO of NewVoiceMedia. “Our true cloud technology is attracting some of the world’s highest-growth businesses as we continue to drive innovation that is transforming the way they connect with their customers and prospects. Being shortlisted for these awards underscores our commitment to elevating the customer experience and boosting business results. We look forward to hearing what the judges have to say”.
NewVoiceMedia’s market-leading platform integrates seamlessly with Salesforce to connect organisations with their customers worldwide. NewVoiceMedia’s ContactWorld for Service solution helps businesses deliver a personalised service to every enquiry, providing more satisfaction, better engagement and a faster resolution for customers. Its ContactWorld for Sales technology increases the efficiency of inside sales teams, giving them more time, better leads, and a faster close.
Cloud Awards organiser Larry Johnson said, “In our fifth year of recognising the best of the best – not just the monoliths within the space, but all of the cloud organisations which offer real innovation and value to their users – we are still delighted to find new names pushing hard, and established names responding by pushing the envelope still harder. The cloud is all about adding value in a lean, cost-effective way, using the latest technologies and methodologies to benefit the end user. That’s what we are continuing to see in 2015”.
Final winners will be announced on 28 January 2016.