ACH Alert, a comprehensive provider of ACH and wire risk management services, has partnered with BOK Financial to roll out proven, award-winning fraud protection services for BOK’s customers.
“BOK Financial chose ACH Alert to provide additional security for ACH customers after careful evaluation of the options available in the industry,” said Debi Holt, vice president and senior product manager for BOK Financial. “We believe the features and functionalities that ACH Alert’s services bring will allow us to provide an even more robust, multi-faceted package of fraud prevention and fraud mitigation tools to our account holders.”
ACH Alert’s industry-leading technology allows customers to make the decision to pay or decline incoming electronic debits, preventing fraud and theft. Customers receive an alert when an electronic debit hits their account, enabling them to detect fraudulent entries immediately and return them instantly. All of this is done without intervention by BOK Financial employees, a time-saving benefit that also provides alternative sources of fee-based revenue.
“Fraudsters continue to search for ways to circumvent traditional ACH security methods,” said Debbie Peace, CEO of ACH Alert. “ACH Alert provides additional fraud protection by allowing the bank’s customers to positively identify the validity of an incoming ACH transaction. That level of control is something account holders are asking for, and we’re excited to provide that peace of mind for BOK Financial’s customers.”
Peace says advances in mobile and online technologies have enabled real-time delivery of notifications through multiple channels, including text messaging, email and phone call.